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Taxi Dispatching System - LIGHT Series
Features of LIGHT Series – Providing Digital Dispatching for a Low Price!
Quick Responses to Registered Customers
At the same time calls from registered customers are received, housing maps and routes are displayed. When calls from new customers are received, the LIGHT Series pinpoints the customers' locations on the maps using an address search function. When calls from cell phones which have recently been causes of trouble are received, the LIGHT Series displays the records in order of dispatching frequency.
Easy to Operate for New Operators
Various instructions given by each dispatcher make drivers confused. This causes reduced service. If fixed instruction phrases are registered in the system, the same instructions are given to all drivers no matter who receives the calls from customers. As a result, the dispatching process is standardized. One operator can handle all actions for receiving orders and dispatching taxis.
Dispatching the Optimum Taxi for Customers
After the customer pickup location is determined, the LIGHT Series displays the states of the taxis around the customer. The optimum taxi selected by a search function is dispatched. The rules are flexible. For example, in one particular area, the dispatching order is sent to the second taxi which is waiting at place No.3, or to the taxi which is last in line waiting at a taxi stand. The LIGHT Series is used just like magnetic dispatch boards.
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